Shipping & Returns

FREE SHIPPING TO NEW ZEALAND AND AUSTRALIA .

 

How long will it take?

Keep in mind some styles are only made to order. We aim for next day shipment.

 For delivery to New Zealand please allow 2-5 working days for delivery.

 For delivery to Australia please allow 3-7 working days for delivery.

 

 30 DAY - NO HASSLE RETURNS

If you are not 100% satisfied with your purchase you can send back your as-new unworn items for an immediate refund or exchange.

 

Please Refer to checkout for full terms and conditions.

RETURN ADDRESS

 

Beats Clothing Limited

1088 Brighton Road

Brighton

Dunedin 9035

Otago

New Zealand

 

 

QUALITY GAURANTEE

Customers of Beats Clothing are covered for 6 months after the original purchase date if there is a defect, fault or failure due to the manufacturing process.

 

Unfortunately we cannot cover a fault or damage caused by wear and tear, improper use or accident.

 

What will we do? 

If the product is under warranty the following steps will apply. We will also credit you the cost of handling and delivery.

  • If possible the product will be repaired to the standard of the manufacturer free of charge.

  • If we are unable to repair the product we will replace with the same or similar product.

  • If no replacement product is available we will exchange it for a product of your choice to the same value of your original purchase price.

  • A full credit or store refund will be issued if we are unable to repair, replace or exchange the product as stated above.

 

What to do next… 

  • Email info@beatsclothing.com stating your order, name, address, contact details and details of the fault.

  • Send the item back with the original invoice or paypal receipt.

  • International returns please post using track and trace (please keep this information until the return has been processed), we will refund you the shipping cost

 

Then what happens?

Once we receive the package and assess the fault we will contact you to suss out the details.